Frequently asked questions
The Royal Canin Club is the official rewards program of Royal Canin. Sign-up now to avail these member exclusive benefits:
+POINTS - earn points from your Royal Canin purchase and website activities
+REWARDS - use your points to redeem exclusive rewards and unlock vouchers from our partner pet shops and veterinary clinics
+LEARNINGS - get credible pet health information based on your pet profile
All pet owners and aspiring pet owners can join the Club! Signing up is easy, just register using your Philippine mobile number to elevate your pet parenting journey.
Members can avail their rewards after signing-up.
As a Royal Canin Club member, you will get to enjoy many privileges, such as:
+POINTS - earn points from your Royal Canin purchase and website activities
+REWARDS - use your points to redeem exclusive rewards and unlock vouchers from our partner pet shops and veterinary clinics
+LEARNINGS - get credible pet health information based on your pet profile
*terms & conditions apply
There are many ways to earn points as a Royal Canin Club member:
- Registration with pet shop/ vet/ breeder/ shelter referral code
- Point-On-Purchase (POP) allows member to earn points for the purchase of Royal Canin products. Eligible products will have a Royal Canin sticker on the product packaging.
- Take part in our surveys, quizzes and games.
You may check your points from My Profile page after successfully login to https://club.royalcanin.com.ph/
You may redeem exclusive rewards which includes Royal Canin Club products, premia, and vouchers. Rewards offered are depending on stock availability and can vary from time to time. Once you have confirmed your redemption and points are deducted from your Royal Canin Club account, no exchange or refund is allowed.
Points earned will have 12 months rolling validity and expires on the last day of the anniversary month. Eg. 50 points earned on 3 September 2023 will expire on the 30 September 2024. Expired points cannot be carried forward nor be exchangeable for cash.
Not all pet shops and vet clinics are participating in Royal Canin Club. Check “Where to buy” to view the updated list of participating pet shops and vet clinics.
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